During an emergency, updates will be posted here.
To find pertinent information about that specific event, please check back frequently.
During an emergency, knowing what to expect and where to turn for assistance cant help ease any concerns. This web page provides information to assist you in determining a course of action during these times.
We have a written emergency plan that is reviewed and tested every year. Our plan addresses the following types of emergencies:
- Weather & Natural emergencies such as tornadoes, severe thunderstorm, blizzard, or ice storm.
- Security incidents such as bomb threats, active shooter, or terrorism.
- Technology emergencies such as electrical failure, communication failure or steam failure.
Our staff is trained on emergency procedures. They participate in drills and exercises to test their knowledge. We also conduct drills for our Residents so they can know what to expect during an actual emergency.
Our emergency plan includes procedures for communication. Notification of families in the event of an evacuation is part of that plan. We ask that you provide us with current phone numbers and/or email addresses. You can expect either a personal call or a recorded message. If you provide an email address, you may receive an email in addition to the phone call. In the event of an emergency, call lines may be busy. If all lines are in use at the time of your call, you can expect a recorded message telling you what procedures are in place.
Primary phone: (989) 463-3141
Live Better At Home™ (800) 321‑9357
Alma City Police Department: (989) 463‑8317
Evacuation Versus Shelter-In-Place
This facility uses a standard approach to managing emergencies. The C.E.O. serves as the Incident Commander. Department Heads serve specific roles during an emergency. They communicate with staff and local emergency management officials in order to make decisions. One major decision is whether to evacuate or shelter-in-place. The C.E.O. in collaboration with the local law enforcement and fire department makes the final decision.
In case of evacuation, we have procedures in place to ensure the safety of our residents. We have made arrangements in advance with other facilities and transportation services to ensure our residents have a safe place to go. Our nurses send important medical information with each resident. They keep a log of where each resident is sent.
For safety reasons, the C.E.O. may decide to shelter-in-place. This may occur when there is not enough time to evacuate safely. Sometimes it may be safer inside the building. We have procedures in place to ensure adequate food, supplies, power, and medications for our residents and staff for at least three days. We have made arrangements in advance to receive additional supplies or assistance, if needed.
Some situations will warrant the facility to be placed on “lock-down”. During these situations, no one will be allowed to enter or leave the facility. Lock-downs may occur for many reasons, including (but not limited to) a weather-related event, or police action outside the building. In the event of a lock-down, please remain calm and follow any instructions from management staff or emergency personnel.